Last Updated: 2025.03.22
Welcome to Aize. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our AI-powered services, applications, and platforms (collectively, the “Service”).
By using Aize, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a. Personal Information
- Name, email address, and other contact details.
- User account credentials.
- Billing and payment information (if applicable).
b. Usage Data
- Device information (e.g., IP address, browser type, operating system).
- Log data about your interactions with our services (e.g., usage patterns, clicked features, session duration).
- Language inputs, queries, or files submitted to our AI models.
c. AI Input/Output Data
- Text, audio, and file-based inputs submitted by you for processing by our AI systems.
- AI-generated responses, insights, or outputs.
We do not use your private data to train our AI models unless you explicitly consent.
2. How We Use Your Information
We use your information to:
- Deliver and improve our AI services.
- Personalize user experience and output accuracy.
- Respond to inquiries, feedback, and support requests.
- Monitor system performance and detect fraud or misuse.
- Comply with legal obligations.
3. AI-Specific Data Practices
a. Input Confidentiality
We do not store, retain, or use user-submitted content (text, voice, files) for model training or product development unless explicitly permitted by the user.
b. Data Processing
All AI processing is performed either locally or on secure, encrypted cloud servers. Inputs and outputs may be temporarily stored to fulfill the request but are deleted or anonymized after processing, unless user history is enabled.
c. Transparency
We aim to be clear about what AI is doing. When responses are AI-generated, we notify users accordingly.
4. Sharing Your Information
We do not sell your data.
We may share your information with:
- Service providers who help operate our platform (e.g., cloud hosting, analytics).
- Legal authorities, when required to comply with the law or protect our rights.
- Affiliated partners, only with your consent, and under strict confidentiality agreements.
5. Your Rights and Choices
You have the right to:
- Access or correct your personal data.
- Request deletion of your account and associated data.
- Object to data processing or restrict use.
- Withdraw consent at any time (especially regarding training or marketing use).
Contact us at [your contact email] to submit a request.
6. Data Security
We implement strong security measures including:
- SSL encryption
- Secure cloud infrastructure (AWS, Azure, etc.)
- Regular audits and access controls
- Role-based permissions and user-level privacy settings
7. Data Retention
We retain personal data only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. You may request early deletion at any time.
8. International Users
If you access Aize from outside [Your Country], your data may be transferred to and processed in countries with different data protection laws. We ensure such transfers comply with applicable legal requirements (e.g., GDPR, CCPA).
9. Children’s Privacy
Aize is not intended for use by individuals under the age of 13 (or applicable local age of digital consent). We do not knowingly collect data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. If changes are material, we will notify users via email or a prominent notice on the platform.
11. Contact Us
For questions, concerns, or privacy requests, contact us at:
Email: [email protected]
Company: Aize